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Sales Representative - Telesales (Heavy-Duty Transport Services)

Tunis, Tunisia

KKiffcom Tunisie is a growth marketing agency specializing in the business development of companies. With expertise dating back to the 1990s, we offer a range of services: website creation, network management, application development, and electronics. Present internationally, especially in the Canadian market, our approach integrates strategy, creativity, and productivity for optimal results.

We are looking for an experienced Telesales Representative to join our team, serving a Canadian client specializing in the rental and sale of construction equipment. If you have at least 5 years of experience in telesales and an impeccable command of French, both oral and written, this opportunity is for you

Working hours adapted to the Canadian market: From 12 PM to 9 PM or from 1 PM to 10 PM with a one-hour break.

Client Relations

Personal Development

Autonomy

Administrative Work

Technical Expertise

Responsabilites

Managing incoming and outgoing calls: Contact prospects and respond to client inquiries regarding heavy-duty transport services and construction equipment.
Negotiation and sales: Present products and services, negotiate contracts, and close sales
Client advising: Assist clients in choosing equipment based on their specific needs
Follow-up and retention: Ensure post-sales follow-up and develop long-term relationships with clients
Activity reports: Write regular reports on sales performance and customer feedback

Required Skills

Bachelor’s degree or higher
Minimum 5 years in a telesales role (outbound and inbound calls), ideally in the transport or construction equipment sector
Excellent oral and written communication skills, with the ability to persuade and negotiate effectively
Strong negotiation skills, ability to argue and close sales
Ability to collaborate with different internal teams and maintain a high level of customer satisfaction
Independent management of priorities and client follow-ups